3D Design & Crafts

Terms of Service By commissioning me you are signing and agreeing to the following terms and conditions for the work I perform. NOTICE A signature will be present somewhere subtlety on all works Unless otherwise agreed upon at the time of commission, your commissions creation process may be recorded and uploaded to social media at any given time, with or without credit or notice to you. before filing a CHARGEBACK please reach out at xcreativeasrts3dx@gmail.com to resolve the issue first, you can expect a response within 3-5 business days. If a CHARGEBACK is filed without reaching out first, your request with your bank may be disputed and denied, resulting in a denied credit/ refund. Requirements Reference sheet will be needed in most cases. Quick & clear communication (Speeds up the process) Payment due in full upon approval for the commission (work will not start until payment has processed) if not paid in full a refund may be issued and your commission slot may be given to another customer. Your Rights & Responsibilities You retain full rights to your Characters designs, including makeover/ redesigns and or adopts. Unless otherwise agreed upon at the time of the commission, I retain the right to request my work to be removed from any social media platform or public space. Commissions cannot be used for commercial purpose in any way. Tracing is strictly prohibited -The following are permitted- Reselling Referencing Redesigns of characters What you'll receive Watermarked version of the work (preferable when posting on socials or around potential thieves) Non watermarked version Consistent visual updates on your piece Approval requests to move to the next phase of work If purchasing a physical item such as a sticker pack, a tracking number will be provided, please see the Shipping Policy for more info Revisions Unlimited revisions when in the sketching phase Once in the line art phase, each revision or major change will be an additional $10 due immediately Once in the shading and rendering phase revisions will not be possible. Working Time Working time will vary for every piece. Once payment is received an estimation of the working window will be provided. Working window may change due to external factors (compensation will be provided in most cases) Days missed due to a lack of communication, on the customers end will NOT count towards the working days. You will receive updates on changes to the working time as they come. You will be notified as soon as a piece is complete and ready for download. Cancelations & Refunds A commission may be cancelled at any time, please reach out to me at xcreativearts3dx@gmail.com to cancel your commission. A partial refund will be issued within 3-5 days of cancellation. Full refunds cannot be issued once work on your commission has begun. A cancelation and refund may be issued if there's no response from the customer within 7 days of reaching out.

-Yes! under certain conditions a print may be manufactured in my studio and shipped to you for a commission fee. Please reach out for inquires and requests via email at xcreativearst3dx@gmail.com -Shipping & Returns fall under the commission policy guidelines, please review the shipping and returns policy. -I retain the right to refuse any request

To commission me please check my commissions page to see if I'm accepting commissions at this time. Next please get in touch via email, social media or the contact form via the commissions page. From there I will need a brief description of what you are looking for along with an email address and name. Please see my commissions page for more info

-If your order has not shipped yet, in most cases you can request to cancel and receive a refund. Please reach out before the item has shipped. xcreativearts3dx@gmail.com -If your order is a Custom Request or a Commission, Cancellations may not be possible, Please reach out with any questions you have.

-No, extra taxes fees are NOT covered in the initial purchase. -I am not liable for VAT, customs or extra fees that may be placed on products outside of the U.S. Please research your countries Import customs before purchasing!

due to the nature of handmade items and made to order products, Express shipping will not be available

-Tracking and Shipping information of your order will ALWAYS be provided. You may find your tracking number in your confirmation email near the bottom. -If you cannot find your tracking information please reach out.

You may request a refund by contacting me at xcreativearts3dx@gmail.com and filling out the Refund request -Refunds can be denied if proof of damage is not provided or fraud is suspected. To avoid this please follow instructions completely. -If chargebacks are pursed after a refund has been made a dispute denial will be filed which can result in a cancellation of your dispute.

-Free shipping is guaranteed on all items shipped to U.S. addresses (unless stated otherwise on the product page) -International Shipping will be calculated Via weight and shipping & handling.

No, not at this time. I plan to expand in the near future!